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AGY 408

Buyer Agency Agreements: If Not Now, When?

You wouldn’t take a listing without a listing agreement – why are you working with Buyers without a Buyer Representation Agreement. Join us to explore the terms of a Buyer Agency Agreement with an emphasis on how to explain the Agreement to the Buyer – and get “buy-in.” Come with an open mind – and a commitment to working smarter – not harder!


AGY 451

Dual Agency: Duties in Conflict

Dual agency continues to be a balancing act that needs to be done carefully. This course looks at the latest issues surrounding dual agency including when it’s appropriate to perform Ministerial Acts and the situations where only one client should be represented.


AUC 1402

Real Estate Auctions: What Every Broker Should Know

Students will learn about the different types of real estate auctions, auction pricing and key terminology; how different types of real estate auctions work; how to prepare before bidding at a real estate auction; what to do if you or your client are the winning bidders at a real estate auction; how brokers make money by participating in real estate auctions; the benefits of the auction method of sale for buyers, sellers and brokers; how to identify the types of properties and sellers best suited for auction; the key factors that impact whether a real estate auction is successful; how to avoid common pitfalls involved in buying or selling property at a real estate auction; and the key ways in which real estate transactions involving an auction are different from a traditional sale.


COM 1031

Introduction to Leasing Commercial Real Estate

This course introduces basic leasing practices in commercial real estate transactions. It includes a description of typical clauses in real estate leases for a variety of commercial properties. Factors typically used in calculating gross rent and commission will be introduced. The course will expand on the information presented in Discovering Commercial Real Estate and is designed for real estate professionals at the intermediate level.


COM 1051

Real Estate Investing: Build Wealth Representing Investors and Becoming One Yourself

Real Estate Investing: Build Wealth Representing Investors and Becoming One Yourself covers the fundamentals of real estate investment that practitioners need to know to expand their business services. The one-day course looks at how practitioners can adapt core real estate skills and learn new skills to serve clients who want to invest in single family homes, condos, townhomes, and small multifamily properties. You will learn how to work with investors as they goal set, plan, evaluate and acquire properties as well as manage them. You will also learn how to “walk the talk” and become a real estate investor yourself.


COM 1057

Intro to Financing Commercial Real Estate

Review basic financing and fundamental calculations used to finance commercial real estate properties. Participants will calculate loan to value ratios, physical and economic vacancy rates, overall vacancy rate, net operating income before debt service (N.O.I.) and capitalization rates using the asking price of commercial property. Participants will correlate the results of their calculations with sample proformas.  Sample proformas will be provided for the following types of commercial properties: an apartment building, industrial, office building, industrial and retail shopping center. Participants will be asked to compare the sample proformas provided. Financing mechanisms will be introduced, including loans and contingencies.


COM 1065

Discovering Commercial Real Estate

This course offers a broad overview of the basics of commercial real estate and how it differs from residential real estate. Students will be able to distinguish and understand the Broker's role and discover the different types of commercial properties, terms, valuation methods, marketing and resources for further education.


COR 16011

Legal Issues Unethical & Unlawful Use of Media

As licensed real estate professionals, we are responsible for adhering to license law, Code of Ethics, Multiple Listing Policy, FTC, Digital Millennium Copyright Act, and Computer Fraud and Abuse Act. These acts, laws, rules, and regulations impact a licensed real estate professional’s use of media. Social media and technology are fast paced and forever changing the world. In this course, we review the REALTORS® Code of Ethics and how to ensure you are in compliance while using all forms of media. We will decide how to remain informed on media issues and what systems to implement to ensure you will not damage your reputation.


ENV 1224/ENV 1225

Green Designation

The National Association of REALTORS® Green Designation is the only NAR conferred real estate designation designed for agents looking to learn about issues of energy efficiency and sustainability in the various facets of real estate. As consumer demand for knowledge on these issues increases, so will your awareness of green issues.


ETH 1507

Social Media Ethics for Real Estate

Both Social Media and technology are fast paced and forever changing. This course will review the REALTORS® Code of Ethics to ensure that you are in compliance while using Facebook, LinkedIn, Pinterest and Twitter. We will de-code how to remain informed on social media issues and what systems to implement to ensure you will not damage your reputation. This course focuses on how to remain faithful to the REALTORS® Code of Ethics while using social media and technology.


ETH 1509

The Ethics Advocate

REALTORS® committed to the Code of Ethics display high standards of integrity and professionalism. This course will demonstrate proper conduct in numerous real-life situations when one is an advocate of ethical business practices. The procedures for Professional Standards Hearings and Mediations will be covered as well as the Ombudsman process. The course meets the NAR quadrennial requirement.


ETH 1510

Code of Ethics for the DR

Professionalism is all about putting the clients’ interest first and doing business in a way that brings transactions to a successful close. The Code of Ethics sets the bar high for professionalism and what the Managing Broker expects from his or her agents can make a difference in their performance. This course looks at the Code from the Managing Broker’s perspective and assist s them in creating policies and levels of performance in the office to give the client’s a high level of professionalism.


ETH 1512

The Code of Ethics: It’s Good Business

Updated to include the latest code issues and requirements. This course prepares the agents to conduct their business ethically and legally while working professionally with other REALTORS® and service providers.


ETH 1517

Ethics in Real Estate

This course provides the student with an up-to-date look at the National Association of REALTORS® 2014 Code of Ethics. It provides a history of the Code of Ethics, a study of the Code of Ethics and Pathways to Professionalism. In addition, the student will learn the process of filing an ethics complaint and a request for arbitration and how it is adjudicated within the local board/association. Finally, the student will review case interpretations authorized by the National Association of REALTORS® and learn how the cases were evaluated and resolved.


ETH 1522

Embracing an Ethical Environment

Agents and companies that continuously demonstrate good business ethics will enjoy reputations for professional and ethical practices. Through situation analysis of real-life events, students will recognize how a commitment to the Code of Ethics will guide the best of business decisions. This course meets the NAR quadrennial requirement for ethics training.


ETH 1523


Ethical behavior is the cornerstone of professionalism. Understanding the rules and the reasons behind the rules allows Brokers to make sound business decisions that will reflect well on them, benefit their clients and maintain strict adherence to Illinois law and the National Association of REALTORS® Code of Ethics.


FH 355

Companion, Assistance, & Service Animals in Housing

This course will provide the student with information regarding the local, state and national Americans with Disabilities Act laws regarding service animals, as well as define the Fair Housing Amendment Act of 1988 as it defines persons with disabilities and types of accommodations.


FI 1127

Real Estate Property Tax Reduction in Illinois

This is a comprehensive review of the purpose of real estate property taxes in Illinois and an individual’s rights to appeal those taxes. The course reviews the governmental entities that hear appeals and the process for an appeal.


FI 1198

Real Estate Investing 101

Gain an awareness of the opportunities for personal wealth building, in addition to providing an overview of the special challenges for a licensee who wishes to be a real estate investor. Using a case study, the student will have the opportunity to evaluate an investment. Review of Seller financing alternatives and 1031 Exchanges will allow the student to become more familiar with investment practices.


PM 617

Leasing Do’s and Don’ts

This course begins with implementing policies to ensure fair treatment for all when leasing residential property. Advertising guidelines are essential in order to avoid “puffing, discriminatory ads and license act violations.” A recent study by a recognized fair housing organization found “steering” present in every county in Illinois. A typical prospect scenario is analyzed from start to finish including presentation skills, credit checks, applications, lease preparation and good record keeping. This is an essential tool for anyone leasing residential property.


RB 705 I

I Want to Hold an Open House!

An Open House is one of the most valuable tools that a Broker possesses in the marketing of a home. It’s also filled with fair housing potholes and agency pitfalls into which a careless Broker can fall. Learn how to effectively conduct a successful Open House while following Illinois laws.


RB 707

Pitfalls & Possibilities: Presenting & Negotiating Contracts

It is critical that a professional real estate practitioner know what his or her responsibilities and duties are in the important step of presenting and negotiating the client’s offers. This course looks at the Code of Ethics for the guidelines we need to help our Buyers and Sellers in negotiating. We will discuss state laws as applicable and through case studies explore common difficult situations and how to resolve them.


RB 710

Home Staging for the Real Estate Professional

This is a one day comprehensive and educational program which introduces a real estate licensee to the services and procedures of home staging. Participants receive insight on the advantages of integrating staging services in a real estate business and have the opportunity for actual hands-on staging in a unique staging studio.


RB 718

Compensation Issues: Who Shook the Tree? Who Gathered the Nuts?

We work too hard not to get paid - but it's amazing how often our commission disputes are affecting the clients. We'll look at all forms of arbitration disputes - from procuring cause to not getting paid what's in the MLS as well as the disclosures required to each other and the clients regarding compensation. We know the clients come first - but we don't have to work for nothing!


RB 725

Contract Strategies for Success

Licensees with a thorough understanding of contract legalities can play an important role in proactively positioning their clients for a more successful transaction. This course will help both Buyer Agents and Listing Agents to professionally assist their clients to make timely decisions and actions that are in the best interest of a smooth transaction versus firefighting crisis issues.


RB 727

C-RET's: Understanding and Leveraging Teams

In many companies, there are multi-agent teams running their own business within the brokerage. If structured correctly, a multi-agent team can improve efficiency, maximize performance, and increase profitability. This two-day CRB workshop will analyze the growth stages of teams, develop job descriptions for a successful team model and review best practices for team management. The Managing Broker that is an effective mentor and consultant to teams and team leaders will play a vital role in developing a company culture that embraces teams. The target audience for this course includes managers who currently have teams or are considering adding teams into their agent mix; as well as current or potential team leaders looking to create a team.


RB 728

C-RET's: Team Leadership for Maximum Performance

This course is for team leaders and Managing Brokers to understand different management and leadership techniques and how to apply them to everyday situations.


RB 746

Elements of a Contract

Although the actual contracts and riders may change from one area to another, the concepts and elements involved in sound contract writing do not. This course is designed to cover the elements inherent in all real estate contracts and how the agents’ knowledge impacts their clients, as well as explore the most recent concerns regarding contract preparation.


RB 766

Get Ready to Sign the Contract

A basic real estate skill is the ability to effectively complete and explain to a Client a Contract for the Purchase of a Property. Each section of a contract requires the knowledge of what it means to either a Buyer or Seller and how it can make the transaction succeed or fail. Knowledge of the items that must be addressed or completed as the transaction proceeds is also necessary. In addition, it is imperative that Brokers understand the limits of their ability to change or revise the contract legally.


RB 773

Accredited Buyer Representation (ABR®)

The Accredited Buyer’s Representative (ABR®) designation is the benchmark of excellence in Buyer representation. This coveted designation demonstrates to peers and consumers your commitment to providing outstanding service for real estate buyers.


RD 900


Developed in partnership with NAR’s REALTOR Safety program, this three-hour course is an essential primer on how real estate professionals can limit risk to preserve safety – their safety, their clients’ safety – and for positive business outcomes. Students will learn how to assess risk in their current practice and create safety systems, scripts, and tools for listing appointments, showing property and conducting open houses. Students will also learn how to protect personal and electronic information online, in the cloud and on social networks. As a practical resource, this course offers easy-to-remember strategies for real estate professionals when facing potentially dangerous situations.


RD 901

Real Estate Negotiating Expert (RENE)

The RENE is the only negotiating credential recognized by the National Association of REALTORS®. This course provides the tips and tools real estate professionals need to master so they can deal with the behind the scenes issues and adverse and competing objectives of the parties in the transaction. The RENE curriculum provides interactive experiences to help negotiators elevate their game. The course examines all types of negotiation formats and methods as well as a full spectrum of tips, tools, techniques, and advantages so you can provide effective results for your clients.


RD 905

Darwin Awards for Advertising

Named in honor of Charles Darwin, the father of evolution, the Darwin Awards commemorate those who improve our gene pool by removing themselves from it.


RD 907

C-RET's: HR Solutions for Teams

This course will answer questions on risk and liability when it comes to finding, hiring, compensating, training, evaluating and firing team members. The course will also give a firm foundation on how to manage human resources and how to acquire and attract the right talent for a team.


RD 921

Harassment in the Workplace

This course covers unwelcome behavior, tenant/landlord harassment, and bullying in the workplace environment. This is a must for all managers and supervisors. Harassment, in any form, cannot be tolerated in the workplace. Verbal, visual and physical behaviors to be avoided are detailed as well as inappropriate, unwelcome or unwanted behavior. Topics include Harassment in Rental Communities (tenant/landlord), bullying and the effects of bullying.


RD 922

Versatility: Personality Style Communications

Explore the ability to adapt to the needs and wants of our clients during one of the most important decisions people make in their lives. By understanding their own personality style and observing the behavior and traits of their clients, agents can assist the clients in their home buying and selling needs with a greater degree of comfort for the clients.


RD 924

SRS Designation: Sellers Representative Specialist

This 2-day program focuses on providing the REALTOR® practitioner with the tools necessary to represent Seller clients. Particular attention is given to differing listing models, office policies, field issues, legal and code ramifications to representing Sellers in today’s changing environment. Topics include securing the listing, staging the property and marketing venues, representing the Seller client when converting consumer inquiries, co-broking with cooperating agents, protecting the interests of the client when fielding multiple offers, negotiating the offer and inspection phase issues, in addition to following the pending transaction to closing.


RD 925

Generational Selling – It’s About Clients Needs

As sales professionals, each generation has distinct selling skills - weaknesses - and attitudes towards selling.  As customers, each generation has its own preferences, especially when it comes to common courtesy and customer/client service.


RD 926

Enhancing Service to Rental Prospects & Residents

Providing good services is critical to the leasing of residential property. This program covers telephone and email etiquette with tenants, handling inquiries from prospective tenants and how to handle difficult situations when problems arise. 


RD 928

MRP Designation: Military Relocation Professional Certification

This program focuses on educating the real estate professional about working with current and former military service members to find the housing solutions that best suit their needs as Sellers or Buyers and take full advantage of military benefits and support. Students will learn how to provide real estate services at any stage in the service member’s military career that meet the needs of this niche market and win future referrals.


RD 938

Game On: Getting to Closing

Our job is not over when we get an accepted contract. Too many transactions are not closing and we’re not talking about short sales! Join us to discuss the reasons ALL transactions are not closing wheat we as REALTORS can do to prepare our clients – and ourselves – for the entire process. If we know where the problems are, we can put plans in place to take care of them BEFORE they cause the deal to fall through.


RD 940

Generation Buy

At any given time, today’s real estate professionals may be working with four generations of real estate buyers: Millennials, Generation X, the Baby Boomers, and Matures. How do real estate professionals assess the distinct wants and needs of these generations and nurture real estate client relationships for a lifetime? Say hello to Generation Buy.


RD 944

Successful New Home Representation

To keep pace with a changing real estate market, Buyer’s representatives need to find new Buyers to serve and new services to bring them. One important, if difficult, growth area is new home sales - Buyers who are searching for a newly constructed or yet-to-be-constructed home. Unlike conventional homebuyers, these Buyers are generally less knowledgeable about real estate than the home Sellers are, since the Sellers of new homes are developers. Because of the special complexities of a new home purchase, these Buyers are in desperate need of representation and counseling.


RD 945

Today’s Buyers & Sellers: What They Need to Know

Today’s consumers are on information overload and often believe they can accomplish the largest and arguably the most important transaction of their life without an expert to guide them. This course give the REALTOR® the tools to help their clients understand what they need to know to be informed, knowledgeable consumers as well as covers the legal and ethical requirements the REALTORS® have relative to their initial interviews.


RD 951

AVMs, RVMs, and Showing Consumers the Difference

This course educates real estate professionals about real estate market research and valuation tools that consumers can access online and the pros and cons of automated valuation models (AVM). The course covers how REALTORS® Property Resource tools help real estate buyers and sellers make informed decisions, as well as how REALTORS® can combine their specific expertise to benefit clients and customers before, during and after the real estate transaction.


RD 953

SRES Designation: Senior Real Estate Specialist

The SRES Designation course assists Brokers to understand and demonstrate empathy for 55+ real estate clients and customers and commit to developing the business building skills and resources needed for specialization in the 55+ real estate market.


TEC 1715

Social Media and License Law 2.0

The goal of this course is to help Broker Owners, Managing Brokers and Brokers make good choices with social media to:

• Protect the interest of their client
• Avoid Fraud
• Understand the drawbacks of Social Media for the brokerage
• Implement Best Practices for advertising and marketing on social media
• Understand sponsored licensee’s and their responsibilities with social media
• Protect the Firm


TEC 1716

Signatures and Cloud Storage

The goal of this course is to help Broker Owners, Managing Brokers and Brokers define electronic signatures, how they work in our business, and the benefits and drawbacks to using e-signatures. The course will also explain cloud storage, explain how to store documents and how e-signatures and cloud storage apply to short sales and REO’s.


TEC 1720

Digital Marketing and Analytics for Real Estate

The purpose of this course is to help Broker Owners, Managing Brokers and Brokers understand social media marketing, internet security and data, google analytics and trends, current updates and developments with digital marketing and how to remain compliant with real estate license law in their advertising.


TEC 1723

One Quick Video Equals Online Success

By 2019 80% of all content viewed online will be videos. They say a picture is worth a thousand words. If a picture is worth a thousand words then one video is worth 10,000 words, literally. Turn one video into photos, a podcast, blog posts, tweets, Facebook status updates and much, much more for only $5 buck per video. You will be amazed at how easy the process is. Are you confused? Where do I find content to talk about? With the tools you utilize every day! Facebook is generating 8 billion video views per day. By 2019 there will be nearly 6 billion internet users with 21 billion networked devices and connections.